Privacy Policy

Privacy Collection Statement and Consent to Electronic Transactions

We will need to collect personal information about you

Personal information includes information regarding your contact details, work experience, qualifications, aptitude test results (where relevant), opinions about your work performance (e.g. references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements. 

Sensitive information

Sensitive information is a special category of personal information under the Privacy Act. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. Sensitive information can, in most cases, only be disclosed with your consent.

We will only collect information that is reasonably necessary for the performance of our functions or activities

We do not collect or use personal information for the purposes of unlawful discrimination. We do not collect personal information just because we think it could be useful at some future stage. We do not routinely conduct criminal history (police) checks and only do so to obtain relevant criminal history regarding particular jobs you may be offered. Police checks are only completed with your prior consent. Medical checks may be required by clients or host employers and if these are required, they will be discussed during your application process. Under privacy laws we only collect personal information if it is necessary for the performance of one or more of our tasks or functions and subject to the exceptions set out in privacy law, we would not collect sensitive information without your consent.

Who will be collecting your personal and sensitive information

Your personal information will be collected by TCB Recruitment for its own use in connection with your work placements with clients. Your personal information will be held by TCB Recruitment on our databases, files and on software platforms such as Job Adder which we use to undertake our duties. Some of your personal information may be held on portable devices such as mobile phones, laptop computers operated and held by our employees.

Personal Information about you that we collect from others

We collect personal information about you from other people including referees, previous employers, professional registration authorities and education institutions, who may be able to provide us with information that we may use to assess your suitability to be placed in or continue in positions that you may be offered. If we reasonably believe that your being in, or remaining in, a position might present a risk to your health and safety or to that of others for whose health or safety, we are responsible, we may collect and disclose relevant personal information (including health information) that will allow us to manage that risk. 

Legal requirements for personal information

Some laws such as taxation law, immigration law, laws regulating employment agencies, laws relating to national security, laws relating to professional registration and laws for the protection of certain classes of people (such as children or the elderly) may require that we collect certain types of information (including criminal history and evidence of your right to work) from you that is relevant to the position(s) for which you may be applying.

The following Australian laws require or authorise our collection of personal information from you:



• Migration Act 1958 (Commonwealth) and Migration Regulations 1994 (Commonwealth)
• Income Tax Assessment Act 1997 (Commonwealth)
• Superannuation Guarantee (Administration) Act 1992 (Commonwealth)
• Fair Work Act 2009 (Commonwealth)
• Work Health and Safety Act 2011 (Commonwealth)

If you do not give us all or part of the information we seek

If you do not give us the information, we seek we may be limited in our ability to locate suitable work for you, and/or we may be limited in our ability to place you in work. Additionally, we may decline to represent you in your search for work or put you forward for positions. 

Your personal information will be used in connection with

Your personal and sensitive information may be used in connection with:

• our assessment of your suitability for registration with TCB Recruitment.
• the necessary validation (including from appropriate third-party sources) of your resume, CV, nominated references or stated qualifications, experience, training or abilities. Where we require third party validation, we will tell you how we propose to obtain it.
• your actual or possible work placement.
• managing WHS risks. ▪ your performance appraisals.
• our assessment of your ongoing performance and prospects.
• any test or assessment (including medical tests and assessments) that you might be required to undergo.
• our identification of your training needs.
• suggestions we may make to you, whilst you remain registered with us, for further training in connection with work of the type that you are seeking through us.
• any workplace rehabilitation in which you and we are involved.
• our management of any complaint, investigation or inquiry in which you are involved.
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.
• any reference that we may give concerning your work.
• our statutory compliance obligations.
• qualifying your visa status and checking your right to work in Australia.

Your personal and sensitive information may be disclosed to

• potential and actual employers and clients of TCB Recruitment.
• referees.
• a person who seeks a reference about you.
• our insurers.
• a professional association or registration body that has an interest in the disclosure of your personal and sensitive information.
• a workers’ compensation body.
• our contractors and suppliers e.g., our IT contractors, internet service suppliers and database designers.
• companies engaged by TCB Recruitment which provide testing or compliance services.
• a parent, guardian, holder of an enduring power of attorney (or like authority) or next of kin whom we may contact in any case in which consent is required or notification is to be given and where it is not practicable to obtain it from or give it directly to you.
• any person with a lawful entitlement to obtain the information.
• The Department of Immigration.

Disclosure of your personal information to overseas recipients

TCB Recruitment will not disclose your personal information to overseas parties, unless it is with your consent for the purposes of submitting your information for consideration for an overseas employment opportunity which TCB Recruitment has been engaged to fill. 

Electronic transactions

We conduct transactions electronically as well as in hard copy and by face-to-face measures. It is important that you understand that there are risks associated with the use of electronic technologies and the use of the internet and you should take all appropriate steps to protect your personal information.

Security of personal information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. Please notify us immediately if you become aware of any breach of security. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

Access to personal information

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction) you have a right to see and have a copy of personal and sensitive information about you that we hold. If you can establish that personal or sensitive information that we hold about you is not accurate, complete and up to date, we will take reasonable steps to correct it so that it is accurate, complete and up to date. If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up to date, you may ask us to place with the information a statement by you that claims that information is not accurate, complete and up to date. If you wish to exercise your rights of access and correction you should contact our Privacy Co-Ordinator on privacy@tcbrecruitment.com.